Complaints Policy

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Tamyouz Leadership Training Center welcomes complaints and feedback from clients and trainees. We use their feedback to improve our services and the quality of our training programs.

How to submit a complaint

Complete the form below. Your name is optional. We need your email address so we can reply. Complaints submitted through the form are sent directly to info@tamyouz.sa.

How we handle complaints

  1. We record your complaint in our complaints register.
  2. We acknowledge receipt within two business days.
  3. We investigate the cause and take appropriate action.
  4. We inform you of the outcome within 10 business days.
  5. We review complaints regularly to improve our services and prevent recurring issues.

Confidentiality

We treat your information as confidential and use it only to handle your complaint and respond to you.

Complaint form

    Document reference LTC-QP-12 | Tamyouz Leadership Training Center